As the Director of Zappos Labs, Will Young currently leads the San Francisco team, goaled with developing partnerships and building great products through experimentation, incubation, and off-roadmap projects. Will’s innovative and practical solutions fuel his passion for technology and interest in solving business problems.
Will is also a Partner with the VegasTechFund, a seed stage investment fund started by Zappos CEO Tony Hseih, focused on empowering amazing founders and startups passionate about building community in downtown Las Vegas.
What is Zappos Labs: R&D for Zappos really focused on leading retail trends. Big question: How to take Zappos’ customer service to the next level.
Podcast deep dive:
The Zappos Secret Sauce
Now it’s your turn to look, what do you now see possible for business after listening to our conversation with Will?
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